Please note: These instructions are for Dedicated Email Hosting services only. If you have a cPanel service your MX records should already be configured for you. The MX record controls where mail is delivered for your domain name. mx1.ax.email (Priority 10)mx2.ax.email (Priority 10)mx3.ax.email (Priority 20)mx4.ax.email (Priority 30) Understanding Priorities The Priority column shows the relative priorities of the Synergy Wholesale dedicated incoming mail … Read more
The SPF record is an open standard specifying a technical method to prevent sender address forgery. More precisely, the current version of SPF – protects the envelope sender address, which is used for the delivery of messages. “v=spf1 +a +mx +include:spf.ax.email ~all” To authorize additional mail servers, add the server’s IP address before just before … Read more
you can manage your mailbox via https://ax.email Or give us a call or email and we can help you.
If you can not remember your password, please call us on 03 9029 3198 after a few security questions, we can reset your password for you.
DKIM is already enabled on any dedicated email hosting service powered by our Axigen platform, however, you will need to add a DKIM record to your DNS records so DKIM can function correctly. DKIM records are unique to each domain name, you can locate the DKIM record via the Management System
Our dedicated email hosting services on Axigen support an Outlook add-in called the Axigen Outlook Connector. This connector ensures native connectivity with Microsoft’s email client, enabling the use of Axigen’s calendaring and collaboration capabilities in Outlook, providing Exchange ActiveSync like features. For example, if you were to mark an email as read on your phone, … Read more
ActiveSync is a live synchronisation feature currently available on Dedicated Email Hosting products only, which allows you to receive email notifications at the exact moment your messages hit the server. This is often referred to as a ‘Push Notification’ on some devices and apps. This feature is available on Android versions 8.0 and higher, as well as iPhone … Read more