Frequently Asked Question

Dedicated Email Hosting MX Records

Last Updated 17 days ago

Please note: These instructions are for Dedicated Email Hosting services only. If you have a cPanel service your MX records should already be configured for you.

The MX record controls where mail is delivered for your domain name.

mx1.ax.email (Priority 10)
mx2.ax.email (Priority 10)
mx3.ax.email (Priority 20)
mx4.ax.email (Priority 30)

Understanding Priorities

The Priority column shows the relative priorities of the Synergy Wholesale dedicated incoming mail scanning nodes, which then relay forward to your specific Email Hosting server that you’re hosted from. Mail is delivered to the node with the highest priority first. If for some reason that server isn’t available, mail is delivered to the server with the next highest priority, and so on through all your the servers. Priority values don’t have to be exactly like those shown above and some DNS hosting providers will present the information differently.

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